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Last updated: January 2026

A99bet Privacy Policy – Your information is completely safe with us

When you join a99bet, you share certain information with us. This page explains exactly how that information is collected, how it's used, how it's protected, and how you can control it. We believe you have every right to know.

Open an Account Terms & Conditions
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On this page 10 a99bet's full privacy policy is available in English on this page.
SSL 256-bit Encryption
Never Sold to Third Parties
Your Data, Your Control
Last Updated: 1 January 2026 Language: Bengali Applicable Region: Bangladesh Standard: International Data Protection Standards
Core Commitment

How a99bet protects your data

Every guarantee is implemented not just on paper, but in practice through technology.

SSL 256-bit Encryption
Everything you send on a99bet — login credentials, payment details, messages — is secured with bank-grade 256-bit encryption. No one can intercept it in transit.
Your Data Is Never Sold
Your personal data is never sold to advertisers or third parties. a99bet only collects information that is necessary to operate the platform.
Secured on a separate server
User funds and personal data are stored on separate servers. Regular third-party security audits are conducted, and any vulnerabilities found are patched promptly.
Payment details are not stored
Your bKash or Nagad PIN and full account number are never stored on a99bet's servers. Payments are processed directly through the payment gateway — we only keep a record of the transaction.
Two-Factor Authentication (2FA)
With 2FA enabled on your account, no one can gain access even if they know your password. A new OTP is generated each time and expires within 5 minutes.
Your Data, Your Control
a99bet allows you to view, correct, or request deletion of your stored information. Simply contact support to get the process started.
1

Introduction

A99bet takes the privacy of its users seriously. This Privacy Policy explains what information a99bet collects from platform users, how that information is used, and how it is kept secure.

By registering with a99bet or using the platform, you agree to this Privacy Policy. Please take a moment to read it in full. This policy has been prepared in accordance with data protection laws applicable in Bangladesh and international standards.

In summary: Your information is used solely to deliver a99bet's services properly. We do not sell your data, use it for advertising, or retain it beyond what is necessary.

Users will be notified of any changes to this Privacy Policy via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

2

What Information We Collect

A99bet only collects the information it genuinely needs — nothing more. Here's a full breakdown:

Data Type What's Included Required?
Identity Information Name, date of birth, national ID number Yes (for KYC)
Contact Information Mobile number, email address Yes
Financial Information Mobile banking number, transaction history Yes (for payments)
Activity Data Bet history, game logs, login times Yes (automatic)
Device Information IP address, device type, operating system Yes (for security)
Optional Information Profile photo, communication preferences No

A99bet never collects sensitive financial details such as your bKash or Nagad PIN, full bank card number, or CVV — nor does it need to. The payment gateway handles all such information securely on its own.

3

How Data Is Collected

A99bet collects information through several methods. Each method is transparent, and user consent is obtained before any data is collected:

  • Provided directly: Information you provide at registration — such as your name, mobile number, and date of birth.
  • During KYC Verification: A scan or photo of your national ID or passport.
  • While using the platform: Bet history, game logs, and chat records are saved automatically.
  • From your device and browser: Your IP address, browser type, and screen resolution are logged for security and fraud prevention purposes.
  • From cookies: Cookies are used to understand how the website is being used. More details are provided in the following section.

Note: a99bet will never ask for your password, PIN, or full financial details via email or SMS. If you ever receive such a request, contact support immediately — it may be a phishing attempt.

4

How Your Data Is Used

A99bet uses collected data only for specific, defined purposes. Each purpose is clearly outlined below:

  • Account Management: Used to create your account, verify login, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals accurately and maintain transaction records.
  • Customer Support: The support team uses your information to understand your issue and provide the right solution.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Fulfilling legal obligations: To comply with anti-money laundering laws and other applicable regulations.
  • Platform improvement: To analyze user behavior and improve the app and website. Data used for this purpose is fully anonymized.
  • Contact: To send important updates, security alerts, or information you have requested.

A99bet does not share your data with third parties for advertising purposes. If you do not wish to receive promotional emails or SMS messages, you can opt out from your account settings.

5

Data Sharing Policy

A99bet does not sell any user's personal information. In certain circumstances, limited data may be shared with trusted partners:

  • Payment Partners: Only the information necessary to process transactions through bKash, Nagad, and USDT gateways.
  • KYC Partner: With trusted verification providers for identity verification purposes.
  • Game Software Providers: Limited data to confirm specific game results.
  • Law Enforcement: When required by authorities under a valid court order or for an official investigation.

Data protection agreements are in place with all third-party partners. They may only use the information for specified purposes and are not permitted to share it further.

a99bet will never: Selling information to third-party advertisers, sharing it with social media companies, or using it for marketing purposes without your consent.

6

Cookies & Tracking

The a99bet website and app use cookies and similar technologies. Cookies are small text files stored in your browser. a99bet uses three types of cookies:

Essential
Session Cookies
Required to keep you logged in. Automatically deleted when the browser is closed. The platform cannot function without these cookies.
Essential
Security Cookies
Used to protect against CSRF attacks. A new token is generated each session. These cannot be disabled.
Analytics
Performance Cookies
Data on which pages are visited most and how long they take to load is collected anonymously and used to improve the platform.
Functional
Preference Cookies
To remember your preferences such as language selection and dark mode settings. Disabling these means you will need to reconfigure your settings each time you log in.

Analytics and functional cookies can be disabled through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

7

Technical Data Security Measures

A99bet uses industry-leading technical measures to keep your data secure:

  • SSL/TLS 256-bit encryption: All communication between your browser and our servers is encrypted. A padlock icon in your address bar confirms this.
  • Data Encryption at Rest: Sensitive data stored on our servers is also kept in encrypted form.
  • Firewall & DDoS Protection: Multi-layer firewall to prevent unauthorised access and attacks on the server.
  • Regular Security Audits: Full security audits conducted every six months by an independent third-party organisation.
  • Access Controls: a99bet staff can only access information relevant to their specific role. All access is logged.
  • Backup & Recovery: Regular encrypted backups are maintained to prevent data loss.

In the event of a security breach, a99bet will notify affected users within 72 hours and take all necessary steps. To date, a99bet has not experienced any major data breach.

8

Your Rights

Every registered user on a99bet has certain rights over their personal data. To exercise these rights, please contact support:

Right to Access
You have the right to know what data a99bet holds about you and to request a copy of it.
Right to Rectification
If any of your information is incorrect, you can request a correction. Once your identity is verified, changes will be made within 7 business days.
Right to Deletion
Upon account closure, your personal data will be deleted on request. However, certain information may need to be retained for a defined period due to legal obligations.
Right to Restrict Processing
You can request that we stop using your information for specific purposes. Marketing communications can be opted out of at any time.
Right to Data Portability
You can request a digital copy of your betting history and account information.
Right to Withdraw Consent
You may withdraw any consent you've previously given at any time. This will stop future processing, while any processing already carried out remains valid.

To exercise these rights support@a99bet.worldor reach us via live chat. We will respond within 30 days of receiving your request.

9

Data Retention Period

A99bet does not retain your data longer than necessary. The retention periods for different types of data are as follows:

  • Active Account Data: Retained for as long as your account remains active.
  • After account closure: Transaction records are retained for up to 5 years due to legal obligations.
  • KYC documents: 5 years, in accordance with regulatory requirements.
  • Support chat records: 2 years for dispute resolution.
  • Session logs: 90 days for security investigations.
  • Marketing Preferences: For as long as your account remains active, unless consent is withdrawn.

Once the retention period expires, data is permanently deleted using secure methods that prevent recovery.

10

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact a99bet's privacy team:

  • Email: support@a99bet.world (include "Privacy Request" in the subject line)
  • Live Chat: Available 24/7 on the app or website
  • Response time: 48 hours for general inquiries, 30 days for data deletion requests

If your issue is not resolved after contacting a99bet, you may file a complaint with the relevant international gaming licensing authority or applicable data protection authority.

Our support team is always ready to help with any privacy-related questions. We take every request seriously — support@a99bet.world

Start with confidence

Your data is protected — join a99bet today

You've read the Privacy Policy — now join a99bet with complete peace of mind. Your data is fully safe with us. Register today and claim a 100% bonus on your first deposit.

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Q&A

Frequently Asked Questions

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